COVID‑19 Pandemic

Office Operation

The Military Police Complaints Commission of Canada (MPCC) physical office remains closed to visitors until further notice.

However, our office continues to be operational during normal working hours from 8:00 A.M. – 4:00 P.M.

Reason for the On-site Visit

Scent-Free Working Environment

Kindly note that our office is a scent-free environment. We would, therefore, kindly ask that you refrain from wearing any scented products while attending our office (e.g., hair spray, scented body lotion, perfume, cologne, and after-shave lotion).

This measure is in place to respect those who have scent sensitivities in the workplace.

For a delivery

Contact the reception line at 613‑947‑5625 or if matters are pressing please contact the receptionist directly at 613‑447‑5535.

Looking to drop off a complaint

You can drop off your complaint at the reception desk window in an envelope with your return name and address. Ensure you have addressed the envelope to the MPCC Registry. Please note, due to the COVID‑19 pandemic, there will be delays in the processing mail by the MPCC.

As such, we highly encourage you to contact the MPCC, by email or using our toll free number 1‑800‑632‑0566 to provide your complaint.

Attending a scheduled meeting

  1. Sign-in at the MPCC reception window clipboard.
  2. Sanitize your hands.
  3. Take this quick COVID‑19 self-assessment prior to entering the MPCC premises.
  4. Ensure your face mask is on and fits properly.
  5. Ring the doorbell for service.
  6. Before entering the office space, please sanitize your hands.
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