Help

The Complaints Commission Site has been designed to provide you with different avenues to find information.

For example, you can find information by using one of the following organizational concepts:

Or, you may want help on these following topics:

Web Feed

Our Web feed allows you to access our news and notices in a timely and convenient way. This feed includes media advisories, news releases and other MPCC news. Each news article includes a title and a brief summary and offers a link to the full text available on our website. They are updated instantly as new items are published on our website.

Rich Site Summary Media Centre Web Feed

What is RSS?

Rich Site Summary (RSS) or as some refer to it, Real Simple Syndication, is an XML-based format for content distribution in real time. Unlike e-mail subscriptions, you are not required to provide personal information or an e-mail address to benefit from this service.

Instructions on adding a news feed to your News Reader or aggregator

  • Click on the RSS feed link below.
  • Copy the URL that appears in the browser address bar.
  • Launch your news aggregator or news reader application and paste the news feed URL into an "add new feed" window. Detailed instructions explaining how to add RSS feeds are included in the application of the news reader or aggregator you have chosen.
  • When news items are published by the Military Policy Complaints Commission of Canada, your news reader/aggregator will let you know through a small pop-up window or other alert device.
    NOTE: If you close your news reader/aggregator, you will not be advised of updates until the next time you open it.
  • After reading a summary if you wish to view the full text, simply link to the full text document found on the website by clicking on the title of the article.

Alternate Formats

Most content is available in HTML format (like this page). Many documents are also available in an alternate format. To read the PDF version you need Adobe Acrobat 9 Pro (or later) on your system. Acrobat Reader is available from http://www.adobe.com/products/acrobat/readermain.html. If the Adobe download site is not accessible to you, you can download Acrobat Reader from an accessible page at: http://www.adobe.com/products/acrobat/alternate.html. If you choose not to use Acrobat Reader you can have the PDF file converted to HTML or ASCII text by using one of the conversion services offered by Adobe at http://www.adobe.com/products/acrobat/access_onlinetools.html. To view the RTF version, use the document conversion features available in most modern word processing software, or use a file viewer capable of reading RTF.

Accessibility

This web site has been designed with a view to making the information accessible to all users, including persons with disabilities who use adaptive technologies to receive and disseminate information. We encourage accessible Internet site development and maintenance and invite your comments and suggestions for improvement of the accessibility of this site. Contact us by e-mail at commission@mpcc-cppm.gc.ca or by telephone at 613-947-5625 (Toll free: 1-800-632-0566).

A conflict has been identified between Access keys previously recommended for use on Government of Canada sites and the proprietary assignment of Access keys in commercially available software, therefore Access keys are not being used.

Skip Navigation links are used mainly for use with assistive technologies such as screen readers, and PDAs (personal digital assistants). They allow readers to skip directly to the content or to a local sub menu. The Skip Navigation links are placed in the upper left hand corner of the screen. A white spacer image holds the link and the alternative text indicates how it works.

Scripting

Javascript is used on the template for efficient use, but it is not required. If your browser supports scripting and you are experiencing difficulty, it is possible that your browser has scripting disabled.

Feedback

Tell us what you think about our web site, our products, our organization, or anything else that comes to mind. We welcome all of your comments and suggestions.

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